Draft — to be reviewed by a lawyer.
Disclaimer
Last updated:
In any emergency, call 112 first. For an ambulance, call 108.
We support emergency services — we don't replace them
Sankat Saathi helps a stranger reach your family quickly when something goes wrong. It is not a police, ambulance, fire, medical or rescue service, and it does not send help on its own.
What we can't promise
The Service depends on things outside our control, including:
- the helper choosing to scan and act,
- mobile network coverage and internet access,
- the helper's phone and its permissions (camera, location),
- your emergency contacts' phones being reachable,
- third-party SMS, messaging and calling providers.
Because of this, we can't guarantee that every alert or call will be delivered, or delivered in time.
Location and photos
Location comes from the helper's phone and may be inaccurate. Photos are taken by helpers, not by us. Please use them carefully.
Medical or other information
Any information shown on the scan page is provided by the owner. We do not check it for accuracy.
Helpline numbers
National helpline numbers on our website and scan page are listed for convenience. Numbers and services may change or vary by state.
Limitation
To the fullest extent allowed by law, TODO: Legal company name (e.g. Sankat Saathi Technologies Pvt. Ltd.) is not responsible for any injury, loss or damage resulting from delays, failures or inaccuracies of the Service. See our Terms of Use.
