Account & Data Deletion

You can delete your Sankat Saathi account and personal data at any time. This page explains how, as required by Google Play and the Apple App Store.

How to request deletion

Option 1 — In the owner app (when available) Open the app → Profile → Delete account → confirm.

Option 2 — By email Email help@sankatsaathi.com from the email address or with the mobile number linked to your account, with the subject "Delete my account". We may ask you to confirm with a one-time code sent to your mobile number.

Option 3 — By WhatsApp or phone Message or call us on +91 96804 33362. We'll verify your mobile number before deleting anything.

What gets deleted

• Your account (name, mobile number, email, language).
• Your emergency contacts.
• Your tags' labels and public messages. The tags are deactivated and will show "This sticker is no longer active" when scanned.
• Alerts linked to your tags (photos, locations, notes).

What we may keep, and for how long

• Invoices and payment records — kept as required by tax law (usually up to 8 years).
• Call logs — kept for up to 1 year where required for legal or fraud-prevention reasons.
• Backups — removed from backups within 90 days.

Timeline

We complete deletion within 30 days of a verified request and confirm by SMS or email.

Delete only some data

You can also ask us to delete specific data — for example, old alert photos or a single emergency contact — without closing your account. Email help@sankatsaathi.com.

Questions

TODO: Legal company name (e.g. Sankat Saathi Technologies Pvt. Ltd.), 157, Nehru Nagar, Opp. B.R. Birla School, Jodhpur, Rajasthan 342008, India · help@sankatsaathi.com