Refund & Return Policy

We want you to be happy with your Sankat Saathi stickers and tags. This policy explains when you can return an order or get a refund.

1. Damaged, defective or wrong items

If your order arrives damaged, defective, or is not what you ordered:

• Tell us within 7 days of delivery at help@sankatsaathi.com or on WhatsApp (+91 96804 33362).
• Share your order details and a photo of the problem.
• We'll send a free replacement, or give you a full refund if a replacement isn't possible.

2. Returns of unused stickers

You can return stickers and tags within 7 days of delivery if they are:

• Unused (not stuck anywhere), and
• Not activated, and
• In their original packaging.

Return shipping cost is paid by you, unless the item was damaged or wrong.

3. What we can't refund

• Stickers that have been stuck on a surface (they can't be reused).
• Tags that have been activated, after 7 days from delivery.
• Service charges for a plan period that has already been used.

4. If a sticker stops working

If a QR code becomes unreadable because of a manufacturing fault during your service period, we'll replace it free of charge. Premium and Family plans include one free replacement sticker for any reason.

5. How refunds are paid

Approved refunds are paid to the original payment method within 7–10 working days. For cash-on-delivery orders, we'll refund by UPI or bank transfer.

6. Contact

help@sankatsaathi.com · +91 96804 33362